Recertification of commercial vehicle and fleet sales staff at Renault Suisse SA

Expertise in the commercial sector repositioned!

In the dynamic automotive industry it is not only innovation that counts, but above all continuous training and development. Our team took up the challenge again this year and accompanied the recertification of commercial vehicle and fleet salespeople in the Renault dealer network in Switzerland. It’s impressive that of the 35 salespeople who were certified in 2018, 32 are still working – a figure that is clear proof of the consistency and strong commitment in the network.

Four steps to expertise – how recertification works

This year’s recertification was an intensive and practical process that is structured into four specific steps:

Interactive online tests

Sustainable knowledge is the key to success. Our recertification began with interactive multiple-choice questions, where our experienced trainers provided immediate explanations to consolidate the salespeople’s expertise. Anyone who knows the Formation4you team knows that humour is not neglected in the virtual classroom training sessions.

Face-to-face training with experts

Theory alone is not enough – practice is crucial! In the face-to-face sessions, we worked with renowned guest speakers, including experts from Sortimo, Waldspurger, and Fankhauser. These experts shared their expertise on vehicle bodies, interior fittings, and special conversions, giving participants practical insights and immediately implementable solutions for their day-to-day work.

Preparing for the new requirements

The third step involved specialised online training courses to prepare for certification. The focus was on the new requirements for electric vans and the WLTP standards – both crucial topics in the modern commercial vehicle sector.

Certification at the Renault training centre

The last step is the final examination at the Renault CH training centre, where realistic customer scenarios, multiple-choice tests, and interviews are carried out. The practical orientation ensures that the salespeople are optimally prepared for the daily challenges of their job.

Successful in the future – expertise pays off

This intensive recertification process will be completed by mid-October. The aim? To ensure that the Renault dealer network in Switzerland continues to offer top expertise in commercial vehicle and fleet sales. The recertification confirms the commitment to quality, expertise, and customer satisfaction in the commercial and fleet vehicle sector – and sets new standards for the industry.

Rely on sustainable training – for measurable success

Our work shows that sound and continuous training is crucial to remain successful in the fast-moving automotive industry. Would you like your sales teams to reach the next level through practical training and customised recertification? Get in touch with us! With our expertise in automotive consulting and innovative training concepts, we can make your team fit for the future too!

Together to the top – put your trust in our experience.